Quality service

BAK Power is equipped with a professional after-sales team
that integrates technology, market and service, and
provides online and on-site maintenance, accessories
and technical services at any time according to customer needs.

Perfect after-sales service network

Service outlets covering more than 50 cities provide customers with "one-stop" solutions.

  • 24-hour

    Customer service technicians provide 7 X 24 hours of timely product technical support and solutions. Service Email: info@bak.com.cn
    After-sales service hotline:

  • Real-time data

    It can track and understand the real-time conditions of the operating batteries at any time, and provide comprehensive power battery operation feedback reports to help customers optimize the power system of new energy vehicles.

  • Full service

    Complete customer training system Customized training materials Product life cycle training With the development of product manuals

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